Customer Service

Keeping our employees and guests safe and healthy is one of our highest priorities. Due to the unfortunate outbreak of the COVID-19/Coronavirus, we are currently suspending tours of our facility. We sincerely appreciate your understanding and your patience during this time.

What customers are saying...

"I am very pleased with your products, pricing and service. I didn't receive some of the items listed on the packing slip, and when I called I was treated very well and given courteous and prompt service by Lauren. Thanks for the free gifts that came with my order!"
- Sandi

Privacy

Additional Resources

We are a 100% direct-mail and e-commerce company and have no sales showroom.

Email: Questions@firemtn.com | Customer Service: (800) 423-2319

Order by Phone: (800) 355-2137 | Order by Fax: (800) 292-3473